Terms of service

Terms of Service

Effective Date: August 10, 2026

Welcome to Musictoner. These Terms of Service govern your access to and use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. Business Information

Business Name: Musictoner

Address:

410 W. First Street
Ankeny, IA 50021

Email: musictoner@twive.site

Phone: +1 (717) 467-5491

2. Eligibility

By using our website, you represent that:

  • You are at least 18 years old or have reached the age of majority applicable in your jurisdiction.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

3. Products

Musictoner sells music instruments and related accessories, including products such as:

  • Guitars

  • Basses

  • Keyboards and digital pianos

  • Drums and percussion instruments

  • Microphones

  • Audio equipment

  • Amplifiers

  • Musical instrument accessories

  • Recording equipment

  • Cables and connectors

  • Stands and cases

  • Other music-related products and accessories

Product availability, specifications, colors, dimensions, packaging, and included accessories may vary depending on the manufacturer and product.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate. However, occasional errors or omissions may occur.

4. Pricing

All prices displayed on the website are in U.S. Dollars (USD) unless otherwise stated.

Prices and product availability may change without prior notice.

Applicable taxes will be calculated at checkout where required by law.

5. Orders

Submitting an order constitutes a request to purchase the selected products.

Musictoner reserves the right to refuse, limit, or cancel an order when necessary, including in circumstances involving:

  • Product availability issues

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Unauthorized payment activity

  • Incorrect customer information

  • Unusually large or suspicious orders

If payment has already been collected for an order that is canceled, an appropriate refund will be issued to the original payment method.

6. Payment

Payment must be successfully authorized before an order enters processing.

Available payment methods are displayed during checkout.

Payment information is processed through secure third-party payment providers. Musictoner does not store complete payment card information on its own servers.

7. Shipping

Musictoner currently ships within the United States.

Free Standard Shipping

  • Cost: Free

  • Estimated Delivery: 5–8 Business Days

Delivery estimates begin after the order has been processed.

Most orders are processed within 1–2 business days, excluding weekends and applicable U.S. holidays.

Shipping and delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

8. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the requirements described in our Return & Refund Policy.

Products generally must be unused, in their original condition, and returned with applicable original packaging and accessories.

Please review our complete Return & Refund Policy before initiating a return.

9. Customer Responsibilities

When using our website, you agree to:

  • Provide accurate and current information.

  • Provide accurate shipping and billing details.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with the website's operation or security.

  • Not use the website for fraudulent or unauthorized activities.

  • Maintain the confidentiality of any account credentials associated with your account.

10. Intellectual Property

Unless otherwise stated, the content displayed on the Musictoner website is owned by or licensed to Musictoner and may be protected by applicable intellectual property laws.

This may include:

  • Logos

  • Brand elements

  • Website design

  • Text

  • Graphics

  • Images

  • Product descriptions

  • Videos

  • Icons

  • Other website content

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without appropriate authorization, except where permitted by applicable law.

Product names, trademarks, logos, and brand materials belonging to manufacturers or third parties remain the property of their respective owners.

11. Prohibited Activities

You may not use our website to:

  • Violate applicable laws or regulations.

  • Commit fraud or facilitate fraudulent transactions.

  • Attempt unauthorized access to our systems.

  • Introduce malicious code, viruses, or harmful software.

  • Interfere with website functionality.

  • Scrape or collect information through unauthorized automated methods.

  • Infringe the intellectual property or other rights of third parties.

  • Engage in activity that could damage the website or our customers.

12. Product Use and Safety

Customers are responsible for using musical instruments, electrical equipment, audio equipment, accessories, and other products according to the manufacturer's instructions and applicable safety guidelines.

Where a product includes manufacturer-provided instructions, warnings, or safety information, customers should carefully review and follow those materials before using the product.

Musictoner is not responsible for damage or injury resulting from improper use, unauthorized modifications, misuse, or failure to follow applicable manufacturer instructions, except where liability cannot legally be excluded.

13. Product Information and Availability

We make reasonable efforts to keep product information current.

However, manufacturers may change:

  • Product specifications

  • Packaging

  • Included accessories

  • Product appearance

  • Availability

  • Model configurations

without prior notice.

If a significant product or availability issue affects an order, we may contact the customer before completing fulfillment.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website is provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be available.

  • The website will operate without interruption.

  • All information will always be error-free.

  • Every product will remain continuously available.

Nothing in these Terms excludes or limits any warranty or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Musictoner shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or purchase of products.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

16. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping providers, analytics services, and other platforms.

Third-party services are governed by their own terms and policies.

Musictoner is not responsible for the content, availability, security, or privacy practices of third-party websites or services outside our control.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, services, or applicable legal requirements.

Updated Terms will be posted on this page with a revised Effective Date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

18. Governing Law

These Terms shall be governed by the applicable laws of the United States and the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

19. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Musictoner

410 W. First Street
Ankeny, IA 50021

Email: musictoner@twive.site

Phone: +1 (717) 467-5491