Features

• Comparable to 575 fixture and double the lamp life
• Double the Output of 250 fixture
• Increased speed on all motors
• Compact: 1/2 the size of 575 Fixture - 1/3rd smaller than a 250
• Less Weight: 1/2 the weight of 250 fixture
• Energy Efficient: Less than the power consumption of a 575
• Superior Optics Flat / Even Light Field and Improved Output
• Hybrid Technology – Spot / Wash
• More Saturated Colors – especially Red
• Featuring new Philips MSD Platinum 5R Lamp
• Fast lamp strike  
Specifications

• 8 Dichroic Colors
• 22 Gobos
• 8 Rotating Replaceable Indexing Gobos
• 14 Static Gobos
• Gobo Size 14mm od / 8mm id
• 3 Facet Rotating Prism
• Motorized Iris
• Variable Frost Filter (Hybrid Effect for Wash)
• 16° Beam Angle
• Motorized Focus
• Variable speed Shutter /  Strobe
• Mechanical Dimmer 0-100%
• Software Update via SUP (E-Loader)Box
• Pan / Tilt 540/630 x 265
• Multi Voltage Electronic Power Supply
• 350W MAX / 120v-240V 50/60hz
• 17 Channels DMX (standard mode)
• 3-pin & 5-pin DMX
• 3,462 Lux / 322 fc @ 16'
• CCT = 7500k
• 28.6 lbs
• 14.25L” X 13.25W” X 17.75H”
• Lamp: MSD Platinum 5R Philips 2,000hr 7,950lux 8,000k CRI 75
• cETLus approved

Shipping Policy

Effective Date: August 10, 2026

Thank you for shopping with Musictoner. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Shipping Destinations

Musictoner currently ships to addresses within the United States only.

We do not currently offer international shipping.

2. Order Processing

Most orders are processed within 1–2 business days after successful payment authorization.

Orders are generally processed Monday through Friday, excluding applicable U.S. holidays.

Processing time is separate from the shipping transit time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Shipping Method

Free Standard Shipping

• Cost: Free

• Estimated Delivery: 5–8 Business Days

Delivery estimates begin after your order has been processed.

The estimated delivery time is not a guaranteed delivery date and may vary depending on the shipping carrier and destination.

4. Shipping Carriers

We may use reputable shipping carriers and fulfillment partners to deliver orders.

The carrier used may vary depending on the destination, product dimensions, package weight, and availability.

5. Order Tracking

When tracking information is available, it will be provided in your shipping confirmation email.

Please allow up to 24–48 hours for tracking information to become active after the shipment has been accepted or scanned by the carrier.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If an incorrect or incomplete address is provided, this may result in:

• Delivery delays

• Additional shipping charges

• Returned packages

• Failed delivery

Musictoner is not responsible for delays or failed deliveries caused by inaccurate information provided by the customer, except where otherwise required by applicable law.

7. Delivery Delays

Although we work to provide reliable delivery, delays may occur because of circumstances outside our reasonable control, including:

• Severe weather

• Natural disasters

• Carrier delays

• Transportation disruptions

• High shipping volumes

• Public holidays

• Unexpected operational issues

If your shipment is significantly delayed, please contact us so we can assist you.

8. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible.

For damaged packages, we may request:

• Your order number

• Photographs of the product

• Photographs of the shipping box and packaging

• A description of the damage

We may work with the applicable shipping carrier or fulfillment provider to investigate the issue and determine an appropriate resolution.

9. Package Marked as Delivered

If the carrier shows your package as delivered but you cannot locate it, we recommend:

1. Checking around your delivery location.

2. Checking with household members or neighbors.

3. Checking with your building management if applicable.

4. Reviewing the carrier's delivery information.

5. Contacting the carrier directly.

Please also contact Musictoner if you are unable to locate the package so we can assist you.

10. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request before the order enters processing.

Once an order has been processed or shipped, changes or cancellations may no longer be possible. In such cases, an eligible return may be available under our Return & Refund Policy.

11. Returned Shipments

If a package is returned because of an incorrect address, refused delivery, failed delivery attempts, or an unclaimed shipment, additional shipping costs may apply if the customer requests that the package be resent.

Any refund for an undeliverable order will be handled in accordance with our Return & Refund Policy and applicable law.

12. Delivery Estimates

All delivery times stated on our website are estimates.

Standard Shipping: 5–8 Business Days

Delivery estimates do not include the order-processing period unless specifically stated otherwise.

13. Contact Us

If you have questions about shipping or delivery, please contact us:

Musictoner

Email: musictoner@twive.site

Phone: +1 (717) 467-5491